Choice Confusion

The legal industry has been behind the curve for adoption of technology.  That's been a fact since the day I started in private practice and was probably spending the GNP of a small country on tippex as I corrected and then corrected again my typewritten errors or rewound the dictation tapes with the pointy end …

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Speaking Truth To Power

Here's a blog I wrote for Legal Futures (published November 2012) which can be found here: I regularly sit down with people from teams across the business to talk about the performance of law firms on our panel and firms that have made enquiries about membership. One of the agenda subjects is ‘quality’. It’s a …

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